Contact Us
Shipping & Returns
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email with your personal tracking link. You may also track your order at any time by entering your order number along with the email address or phone number used at checkout on our tracking page.
If you need any further assistance, our team will be pleased to support you at info@mescini.com.
Do you offer exchanges?
We offer complimentary size exchanges to ensure the right fit. Exchanges may be arranged for the same piece in an alternative size or color, subject to availability.
Should your preferred selection be unavailable, a refund will be issued accordingly.
What is your return policy?
You may return your item within 30 days of delivery, provided it remains unworn, unused, and in its original condition. Once received and inspected, a refund or exchange will be arranged accordingly.
For complete details and eligibility requirements, we invite you to review our Return Policy.
How long will it take to receive my order?
Orders are carefully processed within 1–3 business days, depending on current demand. Once dispatched, delivery typically takes 8–12 business days, depending on your location and local courier schedules.
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We’ve thoughtfully answered the most common questions in our Frequently Asked Questions.
COMPANY INFORAMTION
Shop Name: Mescini
Company Name: Turmat Group VOF
Company Registration Number: 1020121581
VAT-Number: BE1020121581
Support Email: info@mescini.com
Business Address:
Liersstraat 1/11, 3600 Genk, Belgium
Warehouse Address:
3rd Floor, Building C, Dinfeng Science and Technology Park, Qiaotang Road, Fuhai Street, Bao'an District, Shenzhen, China
